HP Officejet Pro 8660 Printer

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  • Hp Officejet Pro 8660 Printer Troubleshooting
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  • HP Officejet Pro 8660 drivers windows 10
  • HP Officejet Pro 8660 Wireless Setup
  • HP Officejet Pro 8660 printer driver download
  • 123 HP Officejet Pro 8660 ePrinter
  • 123 HP Setup 8660
  • 123 HP Officejet Pro 8660 User manual

123.hp.com/ojpro8660



How to scan Automatically from Email

123.hp.com/ojpro8660 The ink cartridges for your printer are shipped along with it. Now follow the steps below for proper installation of these ink cartridges on your printer.

  • Open Finder and under the top menu bar, click on Go. Now click on Applications. The double-click on HP Utility, found in the HP 8660 folder
  • Click on All Settings, click on Scan to Computer, and then click on the box near Enable Scan to Computer
  • In the printer control panel, go to the scan icon or menu, choose the computer name, then locate scan to email shortcuts (such as Email as JPEG or Email as PDF)
  • If scan to email shortcuts do not display – It means that the printer does not support the scanning to email feature. You can manually attach scanned images to a folder in your Mac to an email
  • If scan to email shortcuts gets displayed, then proceed to the next step
  • Go back to the Applications folder on the Mac and confirm that Mail.app or is found in the list
  • If you find that Mail or Mail.app is not listed, then the scan will not be completed
  • If Mail.app or Mail is found to be listed, then proceed to the next step
  • In the printer control panel, choose or touch the scan to email shortcut that refers to your scan job
  • If you find that Mail is activated, then an mail automatically open with the scan attachment
  • If you find that Mail is not activated, then try sending the scan again

Technical support


123.hp.com/ojpro8660 – Troubleshooting Support

How to Fix print Job Stuck in Queue?

Step 1 : Check connection between the computer and the 123.hp.com/ojpro8660 printer (connectivity)

Step 2 : Check for multiple printers with identical names

  • Click on the Apple menu icon and then click on System Preferences
  • Click on Print and Scan, Printers and Scanners or Print and Fax
  • Inspect the list of devices in the Printers and Scanners window. Ideally, there must be only one printer queue name in the list for every printer used by the computer
  • If there is only one printer name listed, then go to the next step
  • If multiple printer queue are available for the same printer, then clear all the printers by choosing them and clicking on the minus button. Only leave the printer in the list that matches with your printer.
  • Try to print again.
  • If the 123.hp.com/ojpro8660 printer is able to print now, then stop troubleshooting
  • Proceed to the next step if the error recurs

Step 3 : Existing print queue should be deleted and the printer should be added

From the list of printers, remove the printer queue. Then, add it again. Doing this produces a new printing session.

  • Ensure that the computer is connected to the Internet
  • Within the Printers list, click your Officejet Pro 8660 and click on the Minus button to delete the same
  • Click on the Add button
  • Choose the name of your printer from the Printer list and click on Add to add the printer. Don’t choose an HP Fax driver.
  • Click on Print Using… and then choose the name of your printer. Your new printer queue will be shown in the Printers list with an idle status.

Step 4 : Resetting the printer

  • Ensure that the printer is idle and does note make any sound before proceeding further
  • While the printer is switched on, detach the power cord from the back of the printer.
  • The power cord should be plugged back into the wall outlet
  • Please wait at least for 15 seconds
  • The power cord should be plugged back into the power socket
  • Attach the power cord to the back of the printer
  • If the printer does not get switched on automatically, then press the Power button to switch it on
  • Try to print again
  • If the printer is able to print now, then stop troubleshooting
  • Proceed to the next step if the error recurs

Step 5 : Resetting the print system

  • Click on Reset printing system by right-clicking on the Printers list.
  • In the confirmation window, click on Reset.
  • Input the admin user name and password and click on OK
  • Add 123 HP OJP 8660 printer to the list as done previously.
  • Try printing again. If the problem persists, you have to service the printer.

How to Fix Lines Acccur after Printout?

123.hp.com/ojpro8660 – If you make a scan, copy or fax and find that the printed output has colour bands or vertical lines,

Step 1 : Confirming that the issue is not printing-related

  • The steps outlined below resolve color band and lines when copying, scanning or faxing only.
  • If bands or lines occur when printing, then do not proceed as per the instructions given below.
  • If bands or lines are found when copying, scanning or faxing, then proceed as per the steps given below.

Step 2 : Cleaning the external scanner components

  • Smudges, debris, dust or fingerprints under the scanner lid, on the scanner glass or in the document feeding slot may cause color bands and lines. These components should be cleaned with soft cloth sprayed with glass cleaner.

Step 3 : Resetting the printer

Resetting the 123.hp.com/ojpro8660 printer may result in forcing some types of scanners to calibrate which might solve the issue.

  • Clear any items from the ADF and scanner glass and close the lid of the scanner.
  • While the printer is switched on, the printer cord should be disconnected from the printer and from power strip or wall outlet.
  • Please wait for at least 15 seconds
  • The power cord should be plugged back into the wall outlet
  • The power cord should be reconnected to the printer
  • Now check the output again by scanning, copying or faxing. If the problem recurs, then proceed to the next step

Step 4 : Servicing the printer

  • Service or replace the printer if you followed all the steps given above. Alternatively, you can speak to our expert technical support to resolve the issue for you.

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