123.hp.com/envy100 Printer Assistance

  • HP Envy 100 Setup Install
  • HP Envy 100 Ink Cartridge Assistance
  • HP Envy 100 Driver Download
  • HP Envy 100 Manual Download
  • HP Envy 100 Troubleshooting Guide
  • How to fix HP Envy 100 Printer Offline Issue?
  • How to fix HP Envy 100 Paper Jam Issue?
123.hp.com/envy100



HP Envy 100 First-Time Installation Guidance

  1. Unwrap the 123.hp.com/envy100 printer and make sure there are no packaging material left in the trays, cartridge access area, or scanner unit.
  2. Connect your printer to a power source using a power cord.
  3. Switch ON the 123.hp.com/envy100 printer.
  4. Remove any cable connecting the printer to a computer or Ethernet.
  5. Insert the setup disc into your computer.
  6. “Run” the setup file. Follow the prompts to complete the installation.
  7. If the driver is incompatible, proceed with the following steps to download the driver.
  8. “Select” a link displayed below as per your computer’s operating system.
  9. “Extract” the files to a secure storage location on your computer.
  10. Locate the .exe file if you are using the Windows OS or spot the .dmg file if you are a Mac user. Double-click the file to run it.
  11. Accept the license agreement after reading it and then click Next. Choose a connection type.
  12. Connect the printer to the computer only after you receive a prompt. Click Finish to complete the installation.

HP Envy 100 Printer Download Guidance

The printer driver for the 123.hp.com/envy100 can be downloaded from supported websites if the driver in the setup disc is incompatible with your computer’s operating system. The link for downloading the driver is given below. Choose a link as per your system’s operating system. The manual for the printer will be usually supplied along with the printer. It can also be downloaded by clicking the link given below.

HP Envy 100 Driver Download

Drivers are of two basic types; the full feature driver and the basic driver. The full feature driver includes a set of software packages that enable you to access all the features of the printer, while the basic printer driver can be used to perform only the basic printer functions. Just hit the right Download button to get the latest printer driver version for your 123.hp.com/envy100 printer.

HP Envy 100 Manual Download

Usually, the HP Envy 100 printer comes along with a small, handy manual comprising all the necessary details about the printer. The manual provides instructions right from printer unboxing to troubleshooting. It is also available in the PDF format on our site. Click the Download button to get the manual.


HP Envy 100 Ink Cartridge Guidance

How to Change HP Envy 100 Ink Cartridge?

  • Power up the 123.hp.com/envy100 printer and wait until the warm-up period is over.
  • Hold the paper tray and draw it out.
  • Slide the paper width guides out and place a stack of plain paper in the tray.
  • Lift to open the access door. The carriage will now move to the center. Once it is silent, lift the lid on the slot.
  • Pull the empty/defective cartridge out from the slot.
  • Unpack the new ink cartridge and pull the pink-colored pull tab to peel off the plastic tape.
  • Close the lid on the slot to fix the cartridge firmly in position.
  • Pull the access door down.
  • Wait for the alignment process to begin. Once the alignment process is over, the printer will print a calibration page.
HP 100 Ink Cartridge Assistance
  • In case the alignment process does not start automatically, tap the Setup icon on the printer’s control panel and then select the Align Printer option under the Tools menu. The printer will now align the cartridges and print the calibration page.

How to Refill Ink in HP Envy 100 Printer?

  • Power up the 123.hp.com/envy100 printer and wait until it becomes idle and silent.
  • Raise the cartridge access door and lift the lid on the slot once the carriage stops moving.
  • Take the empty carriage out of the slot.
  • Place it on a clean paper towel. Keep the ink refill kit ready.
  • Locate and pierce the refill holes on the empty cartridge using a pin.
  • Fill ink into the cartridge using a syringe. Avoid over-spilling of the ink.
  • Seal the holes using a tape. Make use of a paper towel to blot out any excess ink. Avoid touching the nozzles or electrical contacts on the cartridge.
  • Place the refilled ink cartridge into its slot.
  • Make sure the label color on the slot matches with that of the cartridge.
  • Close the cartridge access door. The printer will now perform cartridge alignment and print an alignment page.

How to Clean Printhead in HP Envy 100 Printer?

  • Switch on the 123.hp.com/envy100 printer and select Setup.
  • Open the Printer Maintenance menu and choose Clean Printhead.
  • Select the Continue option and wait for the printer to print a test page.
  • Go for the next stage of cleaning by selecting the Clean Again option if the test print quality is unsatisfactory.
  • The printer will begin the next level of cleaning.
  • If the quality is still not up to the mark, it indicates that the printhead is badly clogged.
  • Proceed with another cycle of cleaning. Once the process is over, select Done and continue with ink cartridge alignment.
  • Alternately, the printhead cleaning can also be done using the printer software.
  • Open HP Printer Assistant on your Windows and go the ‘Maintain Your Printer’ section. Run the cleaning test.
  • In case you are a Mac user, open HP Printer Utility and run the printhead cleaning test from the Information and Support panel.

123.hp.com/setup 100 Printer Troubleshooting Guidance

The printer may encounter various issues during printing/scanning/copying. Some of these printer issues can be fixed by the users by following a set of troubleshooting instructions, while other critical errors require the assistance of technical experts. Call us at the toll-free number for any guidance in fixing your printer issues.

How to Fix HP Envy 100 Alignment failed Issue?

The 123.hp.com/envy100 printer may display the ‘Alignment failed’ error if something goes wrong during the cartridge alignment.

  • Pull the paper input tray out and remove the paper stack from it.
  • Reload the stack and make sure it is held firmly by the width guides. Push the tray into the printer.
  • Align the ink cartridges either from the printer’s control panel or from the computer.
  • If the issue remains unresolved, try updating the printer firmware.
  • Tap the Setup icon on the printer’s control panel and then select Web.
  • Now touch the ‘Product Updates’ option followed by the ‘Check for Product Updates’ option.
  • Try aligning the ink cartridges using letter-sized paper if the error does not clear.
  • If all the above-stated steps did not help, contact the printer’s manufacturer and get your printer serviced.

How to Resolve HP Envy 100 not Printing Issue?

The 123.hp.com/envy100 printer may not print if there are any technical issues including connectivity failure, paper/cartridge jams, etc.

  • Turn the HP printer on and check if the printer and your computer are connected correctly.
  • Install the HP Print and Scan Doctor application on your Windows computer.
  • Open the application and select the HP Envy 100 printer’s name.
  • Select the Fix Printing option, and proceed with troubleshooting by carrying out the instructions given on the tool.
  • If the problem persists, temporarily disable the firewall enabled on your computer and try printing a test page.
  • Restart the printer and your computer if the issue remains unresolved. Try to print.
  • Make sure the 123.hp.com/envy100 printer is set as the default printing source.
  • If the printer still doesn’t print, reinstall the printer driver. For any assistance in resolving the issue, call us at the toll-free number provided on our website.

How to fix Paper Jam issue in HP Envy 100 Printer?

When a paper jam has occured, the 123.hp.com/envy100 printer will abruptly stop feeding in the paper, and a ‘Paper Jam’ error appears on the control panel.

  • Power up the HP Envy 100 printer and remove the power cord.
  • Remove any jammed paper from the input and output trays.
  • Lift the cartridge access door and clear any torn paper bits stuck in the access area.
  • Remove the paper path cover and then clear any jammed paper.
  • If the issue continues, try resetting the printer.
  • Disconnect the power cord from 123.hp.com/envy100 printer’s rear while the printer is turned on.
  • Reconnect the cord after a few seconds. Check if the error is fixed.
  • If the jam is not cleared, open the Tools menu on the control panel and select the Printer Status Report. Detect the issue and try to resolve it as instructed on the page.
How to fix Paper Jam Issue

How to fix HP Envy 100 not Connecting Issue?

Perform the steps below to resolve the Internet connectivity issue on the HP Envy 100 printer.

  • Power off the 123.hp.com/envy100 printer and disconnect it from the main power source.
  • Restart your Broadband modem or router.
  • If you have connected the printer to your network using an Ethernet cable, check if the light next to the printer’s Ethernet port is steadily lit.
  • If you have set up the HP printer on a wireless network, check if the Wireless feature is enabled on the printer’s control panel.
  • Move any device that emits radio signals away from the printer so that the signals don’t interfere with the wireless signals.
  • Check if the 2.4 GHz band is enabled on your router and make sure the printer is connected to the SSID of that particular band.
  • If the 123.hp.com/envy100 printer fails to connect to the Internet, open the reinstall the printer driver.

How to fix HP Envy 100 AirPrint not working Issue?

AirPrint runs only on iOS devices of version 4.2 and later. Try the steps given below if the feature does not work.

  • Switch off the 123.hp.com/envy100 printer and turn it on again after some time.
  • Check if your iOS device and the printer are connected to the same wireless network.
  • Make sure the printer is installed with the latest firmware version.
  • If you see a ‘No AirPrint Printers Found’ message on the printer’s control panel, move the printer close to your router.
  • Restart your printer, router, and iOS device.
  • If the issue persists, print a network configuration page to get the printer’s IP address.
  • Open the EWS page from your iOS device and check if AirPrint is enabled.
  • If the feature still doesn’t work, try resetting the printer.

How to fix HP Envy 100 Printer Offline Issue?

The printer offline issue may arise if the computer fails to detect the printer due to any connectivity or hardware issue.

  • Make sure the 123.hp.com/envy100 printer and computer are connected to the same wireless network if you have set up the printer on a network.
  • If you have connected the printer and computer using a USB cable, remove the cable and examine it.
  • Replace the USB cable if it is damaged or worn out.
  • Download and run the HP Print and Scan Doctor application on your Windows computer.
  • Open the application and then click Start. Select the printer’s name.
  • Click Yes in case you are prompted to update the printer firmware or make the printer as default printing source.
  • If the printer remains offline, reset the printer.
  • Try reinstalling the printer software if the issue persists.
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